Privacy Policy
Last updated: January 1, 2025
1. Introduction
Kilmainham Gaol Tour is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase museum tickets. By accessing our services, you agree to the practices described in this policy. Please read it carefully before using our platform or booking any tour.
2. Information We Collect
We collect personal information that you voluntarily provide when booking tickets, contacting us, or signing up for our newsletter. This includes your name, email address, phone number, and payment details. We also collect non-personal data such as browser type, IP address, and pages visited through cookies and analytics tools to improve our website and museum tour services.
- Full name and contact details
- Email address and communication preferences
- Payment and transaction information
- Browsing behavior and website usage data
3. How We Use Your Information
We use the information we collect to process your ticket bookings, confirm tour reservations, send booking confirmations, and provide customer support. We may also use your data to send promotional communications about Kilmainham Gaol tours and museum events, subject to your consent. We analyze aggregated data to improve our website performance and enhance the visitor experience.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in operating our website and processing ticket payments, under strict confidentiality agreements. We may also disclose information when required by law, to enforce our terms, or to protect the rights and safety of our users.
5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All ticket transactions are processed through encrypted SSL connections. While we take all reasonable precautions to secure your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, correct, or delete your personal information held by Kilmainham Gaol Tour. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email. To exercise any of these rights or submit a data-related request, please contact us directly using the details provided in the contact section of this policy.
California Consumer Privacy Act (CCPA) Notice
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).
- Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
- Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell your personal data to third parties.
To exercise any of these rights, please contact us at privacy@kilmainham-gaol-tour-site.com. We will respond to your verifiable request within 45 days.
Privacy Inquiries
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at privacy@kilmainham-gaol-tour-site.com or write to us at 1234 Heritage Boulevard, Suite 101, New York, NY 10001, USA.
Kilmainham Gaol Tour
1234 Heritage Boulevard, Suite 101, New York, NY 10001, USA
info@kilmainham-gaol-tour-site.com